SalonRunner

Custom Messages

The custom message feature will allow you to keep your clients in the loop, remind them of pre-appointment preparations, events coming up, and/or construction around your business. The custom message feature will allow you to keep your clients in the loop. Tailor the cancellation policy, OCS login message and the email itineraries and confirmations according to your business.
 
  1. Manage>Advanced Settings> Custom Messages
  2. Click on ‘Manage Custom Messages’
 
  1. Cancellation Policy: This message will display to your clients when they cancel an appointment online
   
           

 
    OCS Login Message: This message will appear to clients when logging in through online client scheduling.
  1. Type your OCS login message in the dialogue box. Use the tool bar at the top to add some customization.
 
For further information on online client scheduling settings please visit our article.           
 
    Appointment Itinerary & Confirmation Email Message: This message will be displayed to clients in your appointment itinerary and confirmation emails

 
  1. Type your custom message in the dialogue box. Use the tool bar at the top to add some customization.
  2. Use the Save & Preview button to see what it will look like on an itinerary or confirmation email.
 
           
 
 
For further information on Email & Text Communication please visit the article.           
 
    
 
 
 

           
 
    
 
 

 

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