SalonRunner

Scheduling

How to Schedule/Edit an Appointment

Note: If multiple employees are involved, we recommend you use the Appointment Builder feature. This needs to be turned on in your Business Settings. Scheduling one Service Provider 1. On the Schedule scr...

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How to Schedule and Cancel Time Off

If an employee will be absent during regular working hours, it must be entered on the appointment schedule so appointments cannot be scheduled for them during those times. To Schedule a Single Time Block: Pro...

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Prebook Appointments

Encourage clients to book their next appointment before leaving. Insure they’ll get the date and time that works for them, especially in very busy salons or during holiday periods! No matter how a client is ...

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What is the Appointment Builder

The Appointment Builder allows you to create an optimal schedule for a client requesting multiple services, or to search for availability in large Salons, taking into account all employees’ schedules and the av...

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Confirm Appointments Manually

If you don’t utilize email or text confirmations, or for those who simply prefer to call their clients and personally confirm their appointments, manual confirmation works as so: 1. Start on your Schedule sc...

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How to Create Standing Appointments

Remaining Standing Appointments Notification Receive a notification when a standing appointment is running low. Manage>Basic Settings>Business Settings>Detailed Settings>Remaining Standing Appoin...

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Client Wait List

When a client requests an appointment time that is unavailable, they can be added to a waiting list. This list will pop up when a time slot becomes available due to a cancellation. 1. On the left side of t...

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How to Cancel an Appointment

Cancelling an Appointment from the Client Log: 1. You have three different ways to access the guest's Client Log: a) Go to Manage > Clients > Search & select the client's name or phone number b) I...

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What is a Custom View?

A "Custom View" is a temporary, on-demand view of your selected Service Providers to be scheduled. Go to: Schedule 1. Click on Custom View 2. By checking the boxes it will select the Ser...

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Print Schedule

Proceed to: Schedule > Print Schedule (found on the left side of the screen) The Print Schedule box will appear Choose the date range of the schedule you'd like to print by clicking within the From: and...

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