SalonRunner

Scheduling

How to Schedule/Edit an Appointment

Schedule one service provider (If multiple employees are involved, we recommend you use the Appointment Builder-link for appointment builder article) 1. On the Schedule screen, in the calendar at the top ...

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How to Schedule and Cancel Time Off

If an employee will be absent during regular working hours, it must be entered on the appointment schedule so appointments cannot be scheduled for them during those times. Proceed to: Schedule For a few hours...

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Prebook Appointments

Encourage clients to book their next appointment before leaving. Insure they’ll get the date and time that works for them, especially in very busy salons or during holiday periods! There are two different opti...

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What is the Appointment Builder

Appointment Builder allows you to create an optimal schedule for a client requesting multiple services, taking into account all employees’ schedules and the availability of resources, without having to view eac...

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Confirm Appointments Manually

If you don’t utilize email or text confirmations, or for those who simply prefer to call their clients and personally confirm their appointment(s), manual confirmation works as so: Start within your Schedule s...

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How to Create Standing Appointments

Remaining Standing Appointments Notification Receive a notification when a standing appointment is running low. Manage>Basic Settings>Business Settings>Detailed Settings>Remaining Standing Appoin...

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Client Wait List

When a client requests an appointment time that is unavailable, they can be added to a waiting list. This list will pop up when a time slot becomes available due to a cancellation. 1. On the left side of t...

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How to Cancel an Appointment

1. If the client is unsure of their appointment date, enter their name or phone number in the “Search Box” at the top, right of the Schedule screen 2. Select the correct name from the drop-down, and click t...

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What is a Custom View?

A temporary on-demand view of your selected Service Providers to be scheduled. Go to: Schedule Click on Custom View 2. By checking the boxes it will select the service providers f...

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Print Schedule

Proceed to: Schedule > Print Schedule (found on the left side of the screen) The Print Schedule box will appear Choose the date range of the schedule you'd like to print by clicking within the From: an...

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