SalonRunner

Advanced Settings

Product Promotions

Here’s a win/win feature. Promotions are an easy way to help your clients maintain the “salon look” or treatment at home and increase your retail sales. Simply select a service and an associated product. Each t...

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Packages: Setup

Packages are discounted services “bundled” together into an incentive package that’s to be used within a certain time period (for instance, three facials for the price of two or a discounted price for two servi...

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Memberships: Setup

Some businesses offer “club” plans that include a variety of services and/or discounts for a one-time, prepaid membership fee. The system keeps track of clients’ participation, bills correctly at checkout, and...

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Resources: Setup

Resources refer to any special equipment used in performing services, such as pedicure chairs, massage tables, etc. The system keeps track of resource availability and won’t book an appointment requiring a reso...

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Credit Card Processing

Credit Card Processing In the Credit Card Processing Setup page you will be able to turn on, moderate and adjust your credit card processing settings. →Credit Card Processing: Should be set to YES if you a...

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Custom Messages

The custom message feature will allow you to keep your clients in the loop, remind them of pre-appointment preparations, events coming up, and/or construction around your business. The custom message feature wi...

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Rewards & Referrals

To start Configuring your Reward Program: Manage>Advanced Settings>Rewards One reward point is equal to one cent ($0.01) in future redeemable value. Points are only redeemable 24 hours after they are ear...

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Cancellation Policy

The cancellation Policy Setup will allow you to edit time ranges in which you would like to allow your client to cancel their appointments. This will be the place to include your message to your clients when th...

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Email and Text Messaging

Minimize no-shows! Give your desk staff a break! Keep your employees in the loop! Send appointment confirmations to your clients via email and text messages. Send text messages to alert employees of schedule ch...

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How to Create Departments

Set up departments for easier scheduling in a large salon or spa. Employees are grouped by department (for instance, all nail technicians or all stylists). Tabs at the top of the Schedule screen allow you to v...

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