SalonRunner

Advanced Settings

Product Promotions

Here’s a win/win feature. Promotions are an easy way to help your clients maintain the “salon look” or treatment at home and increase your retail sales. Simply select a service and an associated product. Each t...

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Packages: Setup

Packages are discounted services “bundled” together into an incentive package that’s to be used within a certain time period (for instance, three facials for the price of two or a discounted price for two servi...

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Memberships: Setup

Some businesses offer “club” plans that include a variety of services and/or discounts for a one-time, prepaid membership fee. The system keeps track of clients’ participation, bills correctly at checkout, and...

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Resources: Setup

Resources refer to any special equipment o room needed to perform services, such as pedicure chairs, massage rooms, etc. The system keeps track of resource availability, and won’t book an appointment that requi...

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Credit Card Processing

Credit Card Processing In the Credit Card Processing Setup page you will be able to turn on, moderate and adjust your credit card processing settings. →Credit Card Processing: Should be set to YES if you a...

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Custom Messages

The custom message feature will allow you to remind your clients of pre-appointment preparations, events coming up, construction around your business, and etc. Tailor the cancellation policy, OCS login message ...

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Rewards & Referrals

To start Configuring your Reward Program: Manage>Advanced Settings>Rewards One reward point is equal to one cent ($0.01) in future redeemable value. Points are only redeemable 24 hours after they are ear...

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Cancellation Policy

The Cancellation Policy Setup will allow you to edit time ranges in which you would like to allow your client to cancel their appointments online. This will also be the place to setup your policy message for yo...

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Appointment Confirmations and Reminders

Minimize no-shows by sending appointment confirmations and reminders to your clients via text and email, and keep your employees in the loop by sending text alerts to them regarding schedule changes and client ...

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How to Create Departments

Set up departments for easier scheduling in a large Salon or Spa. Tabs at the top of the Schedule screen allow you to view one department at a time or all at once in the order that’s relevant to your business. ...

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