Troubleshooting

Disable Popup Blockers

Chrome (Windows) By default, Chrome will notify you when a pop-up is blocked and give you an option to see it. To turn off pop-up blocker, follow these instructions: Click the Customize and control Google Ch...

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How to check Text-Email Delivery

For Text Reminders and Email Itinerary/Confirmations From the schedule page Click on any appointment Select the Appointment Log button Text and emails will have stamps showing when they were sent ...

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How to Clear Browser History on Mobile Devices

iPad/iPhone Open the Settings app. This is located on your iPad's Home Screen. Tapping the app will open the Settings menu. Tap Safari. Scroll down the Settings list and tap on Safari. Delete your browsing hist...

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Troubleshooting Communications with Clients

If clients are reporting that they are not receiving communications from your business or you would like to check that your communications are set up correctly please follow these steps. 1. Advanced Settings ...

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Troubleshooting Employee Communications

If employees should be getting communications but aren’t follow these steps to make sure you are set up correctly. 1. Advanced Settings You can manage which notifications are available by clicking on “Man...

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